As agreed with Silver Command, the rollout of new Windows 10 computers (to replace current Windows 7 computers) will begin in April 2020 as planned, following a pilot in both clinical and non-clinical areas. This work is due to take at least a year to complete and is part of the Trust’s IT Infrastructure Upgrade Programme.

In addition to being faster to use and more secure, the new Windows 10 computers will free up the current computers for temporary redeployment to help support the COVID-19 effort.

Please be assured that our partner Novosco is very much aware of current pressures being faced with COVID-19 and is working closely with the Trust to mitigate any risk.

Novosco will contact clinical areas in advance to arrange a pre-changeover visit to discuss and agree the changeover activity; following strict hand washing protocol, wearing of face masks in clinical areas and not visiting any wards, bays, side rooms or areas that are closed due to infections of any kind.

Preparing for the new Windows 10 computers

To prepare for the new computers:

  • Please ensure that work-related information / documents / files are stored within networked folders.
  • Items stored in ‘My Documents’ and on desktop screens will automatically transfer to the new Windows 10 computers.
  • Items saved within ‘My Pictures’ will not automatically transfer so you will need to move work-related pictures to networked folders.
  • Please be reminded that as per the Trust’s Security Policy, personal information or pictures should not be stored on any Trust computers.
  • If you have departmental network folders mapped on your computer then these will automatically transfer over to the new Windows 10 computers.
  • Website links saved as favourites in Internet Explorer (the Trust’s corporate web browser) will transfer across to the new Windows 10 computers. If you have favourites saved in Google Chrome or other web browsers then please make a note of them as they will not automatically transfer.

New Windows 10 computers

The new Windows 10 Lenovo computers, running Microsoft Office 2016 applications and NHS SmartCard access, will be installed with one new monitor, smart keyboard and mouse. If you currently use two monitors, you can keep hold of the existing second monitor and new monitor attachments for Windows 10 devices will be provided.

New ‘Tap and go’ log in functionality, using current staff ID badges, will be available on a number of new Windows 10 computers installed within inpatient wards, critical care areas and Emergency Department.

Existing wristband printers and label specimen printers will be reconfigured to the new Windows 10 computers, but please be extra vigilant when checking labels to ensure that the printers are behaving as expected. Should you experience any issues please contact the IT Service Desk on x257257.

Please see ‘Windows 10 – The Basics’ guide for getting started with the new Windows 10 computers, ‘Tap & Go’ set-up and Microsoft Office 2016 (available to download from this page).

The areas scheduled for new Windows 10 computers in April 2020 are:

  • C wards (excluding PICU and those currently restricted due to COVID-19).

If you have any questions about this work please email

Windows 10 – Basic User Guide for Staff