Urgent and emergency care in Cambridgeshire and Peterborough

The Care Quality Commission (CQC) has today published findings from their review of urgent and emergency care in Cambridgeshire and Peterborough. The review involved over 20 inspections across a range of health and social care services in our area, including here at CUH in March 2022. The assessments consider how services work together in a geographic area to ensure people receive the right care, in the right place, at the right time.

The CQC’s report highlight the need to manage health and social care staffing shortages in Cambridgeshire and Peterborough, which have impacted on the ability of our system’s urgent and emergency care services to meet patient need.

Here at CUH, in line with our own assessments, the CQC found that improvements are required in order to ensure we can provide safe and timely care for patients who require urgent and emergency care. Many of you have already been involved in making improvements and we’ll also be reflecting on patient feedback received via Healthwatch.

The CQC report reflects the pressures we have been experiencing as an acute care provider, seeing an increase in demand and ongoing challenges of discharging patients who are well enough to leave our hospitals.

Mandy Williams, CQC’s director of integrated care, inequalities and improvement, commented: “Despite this pressure, staff went above and beyond for patients in many of the services we inspected in the Cambridgeshire and Peterborough Integrated Care System.”

We know that you’re all working incredibly hard to meet the needs of our patients and support one another – thank you.

Supporting your appraisal – development opportunities

A few remaining places are available for staff on the next development opportunities short webinar on Monday 27 June at 10.00.

Find out about more about apprenticeships, funded for learning, leadership, DOT, functional skills, learning and development, and nursing. Log in on DOT to book your place.

The development opportunities webinars are short sessions (45-60 minutes) to give managers and staff knowledge about the variety of learning and development opportunities available in the Trust. There are webinars for managers and webinars for all staff – you don’t need to book both. The next dates are:

  • Wednesday 06 July at 10:00 – for managers
  • Tuesday 12 July at 10:00 – for staff

Further details available on DOT.

Happy news from the CUH volunteer team

Why not stop and say ‘Hi’ to the growing number of volunteers returning to support teams around our hospitals. Chaplaincy, ward, guides, radio Addenbrooke’s to name just a few.

They are all making a return now, let’s not forget our PAT dog volunteers and their four legged friends who are now able to return to visit patients on wards as well as provide two weekly staff sessions.

We even have some new roles relating to distributing activity packs to patients and supporting clinics. We are here to support you through volunteers in the best way we can.

So if you would like to request a dementia specific activity pack or to borrow one of our boredom busting activity boxes or if you have an idea for a new volunteer role – why not get in touch with us and see how we can help.

Email us at Volunteer@addenbrookes.nhs.uk or call on 586 616.

Easy read patient surveys

This week is Learning Disability Week and we will soon be introducing an easy read Friends and Family Test (FFT) survey for inpatients. This easy read survey will soon be available on ward FFT survey iPads, and in the next few weeks we will also be launching an easy read survey for patients who attend the ED and acute medicine areas. These surveys will give a voice to patients who may not be able to use the existing FFT inpatient and ED surveys, and enable them to have their say about their experience at CUH. Please look out for our next learning disability bulletin soon when this will be launched.

For children and young people, don’t forget there are already FFT surveys for ages 0-6 and 7-15 years old on iPads and the CUH website. These surveys have fun themes like spacemen and teddy bears to make them more appealing, and in paediatric outpatient clinics there are FFT comment cards with cartoon pictures.

If you have any questions about easy read or children and young people’s surveys please email patient.experience@addenbrookes.nhs.uk

Mencap’s Learning Disability Week is an annual campaign all about making sure the world hears what life is like if you have a learning disability. #LDWeek22

COM COV3 study

The Cambridge Clinical Research Centre based at CUH would like to invite participants (aged 12 to 16) who have received two doses of the Pfizer Covid-19 vaccine to take part in our third dose Covid-19 vaccine trial COM-COV3.

The study will help us understand the best way to immunise adolescents (12 to 15½ year-olds) against Covid-19.

The study is particularly interested in what are the best options for a third dose of a Covid-19 vaccine.

This study is being done at the request of the UK Vaccine Task Force and Coalition for Epidemic Preparedness (CEPI) to provide information to the Joint Committee for Vaccination and Immunisation and global vaccine policy.

The study involves 4 or 5 visits at the CCRC at Addenbrooke’s over approximately 6 or 7 months.

Please visit the website for more information https://comcovstudy.org.uk/participate-cambridge-comcov3b

E-learning modules to help clinicians order genomic tests

Clinical geneticists and genetic counsellors at CUH have produced concise e-learning packages to help oncologists and cardiologists know how and when to order genetic testing.

Dr Sarju Mehta, speciality lead and consultant in clinical genetics at CUH, said:

“The training helps clinicians know when and how to order a genetic test, how to read a genetics report and what to advise relatives. They are very short courses, which take less than 15 minutes, so they are a must for everyone!”

You can find out more here: bit.ly/3316Ks6

My CUH story – Armed Forces Week – David Cross

Our staff are what make our hospitals special and today, in celebration of Armed Forces Week (20-26 June), we are sharing David’s story. David, pictured above, served in the Army for 26.5 years and is now deputy operations manager for rheumatology, overseeing the day-to-day running of a busy department which has a list of approximately 16,500 follow up appointments and around 2,500 new patients.

Talking about his current role in the NHS, David said: “The NHS offers a really rewarding second career for veterans. People value the teamwork and selfless commitment that ex-forces staff can bring, and my willingness to propose ideas and improvements is welcomed.”

Read David’s full story on the CUH website. If you would like to share your CUH story, please email comms@addenbrookes.nhs.uk.

Who’s Who update

The latest version of ‘Who’s Who at CUH’ is available to download on Connect, along with high-level structures for each division.

This is updated on a regular basis, so if you spot any changes that need to be made, please email the communications team.