Incident status update

We are currently caring for 31 patients with Covid-19; 9 of those are in critical care. There are 39 inpatients waiting for Covid-19 test results.

Epic upgrade preparations starting on Monday from 14:00

From 14:00 on Monday 25 October technical behind the scenes preparations for the Epic upgrade will begin. Epic will continue to function as normal from 25 October until 01:00 on Sunday 07 November (when the actual upgrade of the live system will take place), but please be aware that only critical maintenance changes will be made in Epic and some functions will display an error message during this thirteen-day period, including:

  • applying or editing filters on workqueues
  • applying or editing filters within Chart Review
  • creating or editing SmartPhrases or SmartLinks
  • updating pools in the Pools and People I Manage activity
  • moving activities to a floating window or sidebar

If an option is temporarily unavailable, expect to see a message similar to this:




Additional details relating to preparations and the upgrade itself are being shared with divisions via the Epic upgrade operational readiness group, with regular updates included in the CUH bulletin and information available on Connect.

If you have any questions about the Epic upgrade please email

Blood sciences automation update

As you may be aware from previous communications, pathology is undertaking a project to upgrade our automated tracked system in 2021/2022 and as a result of this, we have reached a point where our current tracked system for haematology and biochemistry is being switched off to allow for the upgrade work to commence.

Consequently, between 26 October and 02 November, all blood science results, especially biochemistry, may be delayed in being uploaded to the patient chart in Epic. We are not expecting there to be a significant delay in haematology results and we will be prioritising biochemistry assays in order of use in an acute setting (U/E, LFT, Troponin etc, before Endocrine, TDM etc).

We will not be able to process ‘add-on’ testing during this period.

Please note any critical results will continue to be telephoned to the requesting location, as soon as identified, in line with our critical results standard operating procedure.

Thank you for your patience and we apologise for the inconvenience. We will let you know as soon as the problem is resolved. In the interim please contact extension 217780 and ask for a senior biomedical scientist if you have any queries.

Augmentative and alternative communications

Augmentative and alternative communication (AAC) refers to systems that people use to support their communication, either when their speech is hard to understand or if they are unable to speak. AAC covers aided systems such as paper based communication books and more technology based solutions such as symbol or text based communication software on a computer. It also covers unaided systems such as natural gesture and signing.

You might see someone in hospital who is an established AAC user and relies on this to communicate. If you’re not sure how to use it with them, ask them to show you how. If this is difficult for them make sure you talk to a relative, friend or carer who can show you what to do. Otherwise the speech and language therapy (SLT) service can help. It’s also important to look out for speech and language therapy communication advice sheets, which will help you understand how to communicate with that person.

In the acute hospital setting, part of the SLT team’s role is to support patients to communicate when their speech, voice, understanding and language has been altered by illness, accident or injury. Establishing alternative ways to communicate either temporarily or in the long term may involve AAC.

Please watch a short video with Hannah Blandford from the Communication Aid Service for the East of England, explaining augmentative and alternative communication here.

For more information, resources or training, please follow @CASEE_CUH and @CUH_SLT on twitter. Or view the CASEE webpages.

National Apprenticeship Awards East of England

We are delighted that Bryony Wright has won the Intermediate Apprentice of the Year at the virtual regional National Apprenticeship Awards ceremony yesterday and will go through to the national final. Bryony commenced an apprenticeship in business and administration in the employee relations team, workforce directorate. She is now employed permanently in the role of project coordinator with the work opportunities team working with the building capacity to care programme.

Huge congratulations to the other apprentices who got through to the final nomination stage:

Josh Tierney – digital marketing level 3 apprentice – digital officer in communications
Lauren Starr – customer service level 2 apprentice – administrator in bowel cancer screening
Mathew Brown – customer service level 2 apprentice – clinic administrator in oncology

We are very proud of all of our CUH apprentices and recognise many others are also deserving of nomination. The awards run annually and are open to those who are currently studying, or recently completed an apprenticeship at any level within the 12 month period, or for anyone who champions apprenticeships. Get in touch with the work opportunities team at for more information. #CUHproud

Travel update: Partial road closure – Francis Crick Avenue

Partial road closure and traffic management – Francis Crick Avenue close to the junction with Robinson Way: Monday 25 October at 07:00 – Friday 29 October
To support tree installation and landscaping deliveries for the new AstraZeneca building, there will be stop/go traffic management on a daily basis between 07.30 and 17.00. Ambulances and bus services will have priority. Access to the MRC will be maintained.

Staff benefits: home electronics scheme

The home electronics salary sacrifice scheme will be opening from 25 October to 17 December this year. For more information please visit Connect.

Cambridge Biomedical Campus travel survey

Each year, the Cambridge Biomedical Campus travel and transport group gathers information from staff about their journeys to work, so that we can understand changing travel needs and determine how we should invest in new transport initiatives, particularly to encourage greater use of sustainable travel modes.

Please take a few moments to complete the anonymous survey by clicking here.

Reminder: Staff wellbeing: CUH Arts pumpkin challenge

Throughout October we invite you to create something using whatever creative means you like on the theme of pumpkins! This may be a traditional pumpkin carving, but could also be a photo of one you’ve grown, a painting, textile project, poem, crochet, dressing up your pet… the possibilities are endless!

Send a photo or pdf of your pumpkin creation to with subject ‘Pumpkin’ and we will create a digital collage of your submissions which will be shared on the Portal and social media at the end of the month.

Huge thanks to Katie Bagstaff for sending in the image that appears in our bulletin header today.